Contact & support
Speak to the right team. Choose an email address below to open a message.
General enquiries
info@tzyparfums.comQuestions about TZY Parfums, our business or where to direct your enquiry.
Sales & purchases
sales@tzyparfums.comFragrance recommendations, product availability and help choosing or placing an order.
Order help & support
support@tzyparfums.comExisting orders, payments, tracking, delivery problems, damaged or incorrect items, returns and privacy requests.
Reseller enquiries
reseller@tzyparfums.comApplications, approval updates, reseller login help, wholesale orders and special scent requests.
Partnerships & collaborations
partnership@tzyparfums.comInfluencer enquiries, brand collaborations, business partnerships and promotional opportunities.
Help us find your order or application
Include your name and order number, or your TZY-RAN application reference, if you have one. For damaged or incorrect items, include clear photos and a description of the issue.
Please do not email passwords, bank-card details or authenticator codes.
TZY Parfums is operated by TZY Enterprises (Pty) Ltd, South Africa.